FAQ – Frequently Asked Questions
You can bring two pieces of checked baggage weighing a maximum of 20kg each.
Shared ride customers are allowed one average-sized suitcases and one carry-on bag per person. Boxes are not accepted when using this service.
Yes, but a charge will apply – you can bring three additional items of checked baggage weighing a maximum of 20kg each at additional cost per item as per the online booking system.
Yes! You can bring your bike or surfboard, subject to us determining reasonable storage room is available. Additional cost will be charged per item, as per the online booking system. Surfboards, surf-skis, and sailboards need to be packed well in damage absorbent material and can’t be longer than 2m (6.6) in length due to space limitations.
Prams and wheelchairs can be brought on board the bus free of charge, regardless of how much baggage you have.